Valuable Visual Variety: How Temporal Dynamics of Visual Features in Video Ads Affect Clicks and Purchases
Forthcoming in Journal of the Academy of Marketing Science
Abstract
How do changes in a video's visual features over time affect how consumers respond to ads? We use machine learning to build a multi-dimensional measure of visual variety and apply it to more than 2,300 real video ads across TV and social media and several product categories. Across three studies, visual variety has an inverted U-shaped relationship with intended and actual ad clicks and purchases. A controlled experiment shows why. Stimulation rises with visual variety, while comprehension peaks at moderate levels and drops when variety becomes excessive, and both mediate the effect in parallel. Moderate variety therefore works best. We derive guidelines for advertisers and provide a free, open-source web tool that scores videos on visual variety.